Question 1

What is MiraMé BOTH Foam Mousse?

Accepted Answer

MiraMé BOTH is a lightweight, dual-action styling mousse that defines natural texture (10–50% curl) or helps blow out straight styles—with just one product.

Question 2

What are the key ingredients & benefits?

Accepted Answer

Hydrolyzed collagen: strengthens hair, reduces breakage, and boosts shine.Yucca root extract: smooths hair and nourishes the scalp﻿Formulated to control frizz, restore moisture, and enhance texture.

Question 3

Who is this product for?

Accepted Answer

Ideal for 10–75% textured hair—perfect for those with loose waves up to defined curls. It's suitable for all ages and hair types. Also available in an EXTRA HOLD version for higher-texture curls (50–90%).

Question 4

Is it vegan and cruelty-free?

Accepted Answer

Yes! It's vegan, formulated without animal testing, and free from sulfates, parabens, and drying alcohols.

Question 5

How do I use MiraMé?

Accepted Answer

Apply to damp hair:For natural texture—scrunch and air dry or diffuse.For straighter styles—blow-dry smooth for volume and manageability.It’s lightweight enough to layer or use solo, reducing product clutter. You can also use it on dry hair.

Question 6

Does it weigh hair down or leave flaking/crunchiness?

Accepted Answer

Nope. The formula is light, alcohol-free, and gentle—leaving hair soft, touchable, and residue-free.

Question 7

Can it be used for styling kids’ hair?

Accepted Answer

Absolutely—it’s gentle, versatile, and safe for all ages. Ideal for quick, fuss-free styling!

Question 8

How much product should I use?

Accepted Answer

Start with a few pumps and build if needed. Its stretchy foam texture spreads easily. Adjust based on hair density and style goals. In this case the more, the better.

Question 9

What makes it different from other mousses?

Accepted Answer

It merges 80s-style mousse volume with today's foam-lotion technology. You get definition, smoothness, frizz control, strength, shine—and no layering.

Question 10

Where can I watch how to use it?

Accepted Answer

Watch demo videos on the MiraMé product page, Instagram, or Youtube to see styling for both curly and smooth finishes.

Question 11

What is the return policy?

Accepted Answer

No Returns, Exchange or Refunds.Our products are made with Love and Care to give your hair the best. So, before you click “Buy Now,” make sure you’re ready for the hair adventure ahead. Once it’s yours, it’s yours for good! Happy hair days!

Question 12

Is this product safe for chemically-treated or color-treated hair?

Accepted Answer

Yes, our products are safe for chemically-treated and color-treated hair.

Question 13

Can I use this product daily?

Accepted Answer

Yes, It has yucca root which is a light astringent for your scalp so no need to worry about scalp build up. The product also contains a moisturizer and olive oil to lock in the moisture.

Question 14

How should I store the product?

Accepted Answer

Please store at room temperature.

Question 15

How long does the product last once opened?

Accepted Answer

If stored properly, ideally between 59F-77F, opened products should last 1 to 3 years.

Question 16

Are your products made in the USA (or where are they made)?

Accepted Answer

Yes, each product is made locally in Gardena, CA.

Question 17

Is the packaging recyclable or eco-friendly?

Accepted Answer

The bottle itself can be recycled, but the pump unfortunately can not. We are working towards creating 100% eco-friendly recyclable bottles.

Question 18

Can I use MiraMé products if I have scalp sensitivities or allergies?

Accepted Answer

Yes, utilizing the product with skin conditions such as eczema or psoriasis will depend on how your specific chemistry reacts to the product.

Question 19

Where do you ship? Do you ship internationally?

Accepted Answer

Currently, we are only shipping within the U.S.

Question 20

How long does shipping take?

Accepted Answer

Shipping takes 3-7 business days upon ordering.

Question 21

Can I track my order?

Accepted Answer

Yes, tracking is available within your account and accessible in your shipping confirmation email.

Question 22

I never got my order, what to do?

Accepted Answer

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

Question 23

Do you offer free shipping? If so, what’s the minimum?

Accepted Answer

If you purchase over $50, shipping is free.

Question 24

What happens if my package is lost or damaged?

Accepted Answer

If your package is lost or damaged, we will replace your product.

Question 25

What if want to cancel my order?

Accepted Answer

We will charge a $10 restocking fee if the product has yet to be shipped and the order can’t be cancelled if the order has been shipped. You can reference our return policy.

Question 26

How can I contact customer service?

Accepted Answer

Please contact us at contact@miramepro.com

Question 27

What’s your response time?

Accepted Answer

We usually respond in 1-5 business days.

Question 28

Do you offer wholesale or salon partnerships?

Accepted Answer

Yes! You can apply to be a MiraMé Partner here. Once you've signed up and are logged into your account, you'll be able to shop our bulk order options.

Question 29

Are your products vegan and cruelty-free?

Accepted Answer

Yes, all formulations are vegan and cruelty-free.

Question 30

Do you use sulfates, parabens, or silicones?

Accepted Answer

NO

Question 31

Where can I find a full list of ingredients?

Accepted Answer

The full list of ingredients are listed on each product page on our website. The list is also listed on the back of each bottle.

Question 32

Are your products fragrance-free or naturally scented?

Accepted Answer

Our products are not fragrance free or naturally scented. We have formulated the product to have a very subtle sweet grapefruit scent.

Question 33

What does Miramé mean?

Accepted Answer

MiraMé means Look at Me in Spanish.

Question 34

How can I become a brand ambassador or collaborate?

Accepted Answer

Please email contact@miramepro.com and let's discuss how we can work together!

Question 35

Do you have a salon directory or stylist recommendations?

Accepted Answer

We do behind the chair service over at our studio - Lab Lounge. Don't hesitate to book an appointment.

Question 36

How can I find my texture?

Accepted Answer

Check out our Find Your Texture page!

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